Why Software Is The Key To Five-Star Field Service
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Our research has found that field service leaders experience three critical roadblocks that prevent a superior customer experience: inefficient legacy systems, data silos and lack of budget for the technology needed to improve service.
But, as maintenance technicians and operations, field service and facilities managers know, these barriers need to be overcome to provide competitive field service management. The right software can improve first-time fix rates, boost operational efficiency and enhance customer satisfaction.
So how do you know which platform is the best-fit for your firm, or build a business case for software investment over in-house solutions?
This webinar, based on our independent benchmark of 18 FSM solutions, explores the software available to ensure technician productivity and how to harness it for five-star field service.
Join us to discover:
Who the leading FSM vendors are, and how their solutions stack up.
The benefits of using FSM software solutions, and how to build a business case for investment.
How to find the right solution to fit your firm's needs.
About the authors

Henry Kirkman
Industry Analyst
Henry is an Industry Analyst at Verdantix. His current research agenda focuses on quality management, field service management and industrial applications of AI, including Gen…
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Malavika Tohani
Research Director
Malavika is a Research Director at Verdantix, guiding research that explores how digital technologies and services are reshaping industrial operations to become safer, more ef…
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